Our rooms allow a maximum of 2 persons only and we are currently unable to accommodate children under 12 years of age.

Check-in time: Rooms are available for checkin from 4 pm to 7 pm and check out time is between 8 am to 11 am.

Late check out / early check in: We endeavor to make your stay a memorable one.  Wherever possible, we will accommodate your needs. We may be able to allow you to check your luggage in early with pre-arrangement with the maid service.  Ask the reservation desk if we can accomodate your needs.  Late checkouts-please call main desk ext 301 to prearrange prior 1:00pm.    

Smoking is restricted to certain outdoor areas only, designated by smoking recptacles.  Our fire alarms were set by our local Fire Station to be extremely sensitive to smoke and WILL go off, waking the whole house, & pretty much the entire neighborhood, if someone smokes anything inside.  This also results in a false alarm with the fire station, who upon arriving, will decipher which room, and what behavior, triggered the smoke &/or fire alarms.  Any & all charges and losses derived by this inconvenience to our guests, and, the cleaning costs of $175.00 will be charged to the guest discovered to have caused any &/or all of this by abusing this no-smoking policy.

Booking & Cancellation Policy-A deposit of 1/2 of your total stay will be owed & charged on all bookings of 2 nights or more, with the remainder owed & charged approximately 7-10 days before or possibly after, your stay.  Our minimum stay is typically 2 nights in high season but please do call as we are often able to accommodate your 1 night stay.  If we are able to accommodate your 1 night stay, a deposit of 100% will be charged & owed at booking.  On two night stays, if you need to cancel, all we ask is that you give us 30 days notice in low season, 60 days notice in high, and we will completely refund your full room rate(s), less our refund fee of 10% of the total booking charges.  If you are unable to give the above notice, either because you booked too late, or because time does not allow, we will, of course, try to rebook your room & will promptly refund all applicable room charges that were received upon rebooking, less our 15% rebooking fee of the total booking charges.

    

Damages-We pride ourselves in offering such fine linens, furnishings, and amenities.  A full room inventory is taken between guests and any damage to or theft of Arrowhead Manor property will be charged to your account in full upon discovery. A complete price list for any additional items is posted on the mini fridge &/or in the guest book located in each room.

 

 

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