VA-45476238-1

All of our rooms and suites offer more of a romantic getaway than most B&B’s or hotels out there for less! Our guest rooms offer flat screen TV’s with DVD player and surround sound, bed massagers, mini fridge, coffee maker, zoned heat/AC, phone with private voicemail, WiFi, Hundreds of DVD’s to borrow and bags of popcorn, bath salts, fireplace, Jacuzzi tub, travertine stone bath, and more. Guest rooms are approximately 240 square feet. The suites offer the same amenities but everything is a little bigger. Big southern views, bigger TV’s, Bigger Jacuzzi tubs or private hot tub, bigger sitting areas. If you think a suite is a little out of your price range, we recommend staying in and ordering a pizza and bringing some wine to offset the cost of going out to dinner. This way you can have more time to enjoy the amenities Arrowhead has to offer and really relax and not have to worry about driving anywhere. Get settled in and just relax! Suites are 300­470 square feet.

First off! Congratulations! We are genuinely excited about your personal, one of a kind, twitter worthy wedding that you and the love of your life deserve! Are you looking for a romantic special wedding venue? Look no further! Arrowhead Manor is your place. Rent a small mansion for your event! Arrowhead can help with that also. We rent our event space in an all inclusive package or venue only. For events up to 100 people. Rent all of Arrowhead for your next event. It’s convenient, luxurious, and the bride and groom (and 16 other special overnight guests) don’t have to drive anywhere afterwards! With overnight accommodations for 18 people, it makes for a special event. Full hot breakfast with awesome southern views the following morning for overnight guests. Luxurious furnishings and decorations, great Southern views, and close to town (only 30 minutes to downtown Denver) but with a mountain feel. Let us make your special day just perfect for you.

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Arrowhead offers spa services! Couples massage, manicure, pedicure, and more. Ladies no man can resist a good pedi... Think about it. Relaxing in the privacy of your own private room enjoying a spa service, Hair, make up, facials, and more are available at your service!

Red Rocks is the most famous outdoor amphitheaters in the world! They offer concerts from May into October. The park is open 365 days a year. You will never forget seeing your favorite band playing under the beautiful colorado stars. Not looking for a concert? Red Rocks also offers the history of rock museum, a gift shop with coffee bar, the Ship Rock Grill restaurant, and plenty of hiking trails around it. Check out Red Rocks and see why tens of thousands of people visit it each year.

Arrowhead believes in helping you save money. We run specials different times of the year to provide our guests a great deal on a stay. Not only will guests get to enjoy the amenities Arrowhead has to offer, but they can do so without breaking the bank. Check out our specials page for a list of current specials.

Arrowhead is conveniently located, just about 10 minutes from C470. Located within 20 minutes of 20 towns with so much to do it will make your head spin! Zip lining? the highest zip line in the US is right down the street. Fly fishing, scenic mountain drives, hiking, rock climbing, horseback riding, water skiing, wineries, drag racing, go cart rentals, sightseeing, shopping, Red Rocks Amphitheater, Dinosaur Ridge, white water rafting, and much more is close to Arrowhead! Downtown Denver is only 30 minutes away with museums, live music, 16th street mall, Denver Zoo, aquarium, Elitch Gardens, and much more. Like to see a professional sports team in action? Denver offers Coors field to watch the Rockies baseball, The Pepsi Center for Avalanche hockey, and Invesco Field to watch the Broncos. We almost forgot about snow skiing. There are many mountains to ski at less than an hour away. Rent some equipment and hit the slopes!

Looking to make your night even more special? Visit Arrowhead’s add romance shop to add on something special for your mate. Chocolate covered strawberries, a romance package, romantic dinner for 2, silk rose petals, love note in a bottle, spa services and more are available at Arrowhead.

All of us here at Arrowhead take pride in the great reviews we receive from our lovely guests. We have 1000’s of hand­written reviews at the building, but we want to share them with the rest of the world. Check out what some of our guests are saying about the Arrowhead Manor & our staff!

Arrowhead Manor offers tons of amenities! From Private hot tubs and private bathrooms to a movie gallery with over 150 movies to choose from, you’ll see why Arrowhead Manor is the place to stay!

Is your small business looking for a meeting place that is more unique than a closed in hotel banquet room? Check out Arrowhead Manor Inn’s meeting space! We include 9 hours of time, a continental breakfast and lunch for 10 people, southern mountain views, from just $500 For up to 20 people (add $20/person for over 10 people).

Arrowhead wants to know what you think! Join our blog and feel free to comment or add relative links or pictures for others to enjoy. Our blog features information on the Inn, recipes, local happenings, and more. Jump right in, it’s easy!

Arrow Head
"Colorado's best luxury romantic getaway private event center."
Book Now (303)738-8454

Arrowhead Terms of Service


While not a five star Hotel, Arrowhead Manor, at half the price or less, has still been compared by many, to be close, in style, luxury, service & amenities.  We are voted one of the top most romantic and unique Inns in the world. We do always endeavor to make every Guest’s stay &/or event here not only wonderful,but also as memorable, as we possibly can. In order that we can do so all persons entering Arrowhead Manor property, Guests and/or Vendors, agree to, all of the following terms and conditions.

Terms of Service / Terms of Agreement / Customer Guest Agreement

General Terms of Service

(please see below for further & additional terms of service).

All persons here are Visitors of the Inn, including but not limited to, any person, or business, or party, any Guest, Guest’s Guests, any Maintenance and/or Business Personnel, Inhabitants, Vendors, are all Visitors at the Inn.

As a visitor of the Inn, whether a guest, or a vnedor, or jsut a tourist, you agree to the following as you arrive to our property.

All visitors, and even their guests, do/does agree to the following agreements, terms, unless otherwise agreed to in writing with Management of the Inn prior to one’s arrival.

For purposes of this agreement, any person doing business, or conducting any personal matter, of any type, at Arrowhead, shall be known as Visitor and/or Guest.  All Guests agree to all of the following Terms of Service and any and all rules (as well as pricing) as they may be posted or changed from time to time at Inn discretion. 

>Directions to our Facility: PLEASE use our directions on our directions page! Regardless of check-in time, all Guests are encouraged and advised to print, bring, and follow directions from whatever system they like, until the get to 285, and then use and follow the directions from 285 as they are posted on our website. It is better, safer, and more hassle free to do this instead of driving around and/or trying to call while traveling and usually works out better than using a mapping or or using a mapping device. We are extremely easy to get to and easy to find but the directions can be long to write while driving or not correct if received from one of the GPS or other mapping or directional services &/or engines.

>Hours of operation: Our Business and Management Office Phone Hours are 11:00 am to 5:00 pm, MST, by calling 303-738-8454, ext 371.

>Check-in/Check-out time: Guaranteed Check-in time begins after 4 pm, with a personal and helpful informational check-in tour offered from 4 pm to 6 pm, on the date of your arrival. Or, self check-in is available anytime after 4:00 pm on the day of your arrival. Guests arriving after 6 pm will find the same helpful check-in information we give during regular checkin tours in their email, on a note in the secure front foyer area (monitored 24/7), and in the Guest Information Book provided in their Guest room. Any check-ins after 10:00 pm should be pre-arranged with Arrowhead and must be quiet so as not to disturb our other guests. We ask that all Guests be extremely quiet after 8:30 pm and before noon, near other Overnight Rooms, even while checking in or out. Check-out time with assistance of any type is available between 10:30 am and 11:00 am, unless otherwise prearranged. Quiet self check out is available anytime before 11 am. We just ask that all Guests keep noise to a minimum up to 10 am.

>Early Check-in/Late Checkout: Wherever possible, Arrowhead will always try to accommodate Guest needs. Early or late check-in &/or check-out in Guest Rooms or Suites may be pre-arranged with our reservation desk for up to 2 additional hours on certain days, subject to many different factors, including day to day and hour to hour changes in availability as is the case with most hotels. Early check-in or extra time may be also added on to some Events.

PLEASE NOTE: Whether a guest pre-arranges an early arrival/early check in, or not, fees do apply to get the room(s)/suite(s) ready early, or any waiting space or rental space ready early, or to allow it to be used longer than the agreed period, before or after, or both. Guest(s)/Customer(s) do agree to pay these fees if guest uses any additional time beyond the typically expected 4 pm check-in and 11 am checkout.  Fees are typically $20-$50* per 1/2 hour per person, and up, depending on room or suite type, plus a fee of up to $75* per person, for anything over 15 minutes. Guest/Customer agrees understands that Guest should inquire about the pricing beforehand. Early arrival or late departure of any Guest or their Guests, or Vendors, on any Event shall incur a fee to Guest of a prorated amount of the Room or Event or Site Rental Fee as stated in Arrowhead Event Space Terms of Service. Guest agrees to pay these fees.

>Occupancy: Room rates shown are for double occupancy (a maximum of 2 persons per room per night only, and no additional parties for any time more than 15 minutes per night), unless other arrangements have been pre-arranged with Arrowhead. Extra, per person charges will apply for all Guests in rooms or Suites over the regular double occupancy. The extra per person charge is $39-$49 per extra Guest, and up, per night plus per Guest Breakfast Charges as they are posted at time of booking or at time of request.  This also includes additional charges that may be charged for any person(s), or business(es), vendor(s), or service provider(s), who come on site for any reason for any length of time. Even if the booking engine does not see the extra person and include the charge, the Inn has the right to charge this at any time.

>Smoking: For the safety and enjoyment of all Guests, smoking &/or fire of any kind is not permitted anywhere inside our building or in any food service areas. This includes candles and/or smoking of any substance whatsoever. Responsible and careful smoking is allowed in certain designated outdoor smoking areas only, away from other Guests and Guest Rooms, Suites and areas.  Smoking is only allowed where signs are posted and smoking receptacles are provided. Not following this policy could cause inconvenience to, if not much unnecessary harm or damage to, the building, it’s inhabitants, the forest around our building &/or possibly to other neighboring people or their properties. For this reason, the local fire department requires that we set our fire alarms and security monitors to be extremely and even overly sensitive. These systems also record and document, which Guest set off the alarm. Any & all charges and losses derived by this inconvenience to our other guests must be paid by the Guest(s) who ignored or did not follow this policy and agreement, and all charges for cleaning as well as any charges related as soon as they are due. 

>Children: We love children. However, Arrowhead is not, at all, childproof in any way, and some of our Guests are actually here to get away from noise and hustle and bustle, including their own &/or other people’s children. Some people are coming here that prefer that there never be children around at all. For this reason Arrowhead requires that bringing any child under the age of 12 is discussed and approved by Arrowhead Management beforehand as we will have to make special arrangements so that our other guests are not disturbed in any way. If we are able to accommodate your children of any age, it is required that all are supervised and well-behaved at all times, including honoring Arrowhead House Etiquette and all of our House Rules. Please note that all children are charged at the same rate as adults, unless charges are incurred by Arrowhead which are then passed on to responsible party.

Pets/Service Animals: We love our fellow ADA Guests just as much as any. And we LOVE animals. At one time Arrowhead was to be a Pet Store and both of the Innkeepers wanted to be Vets and have been Pet Rescuers many times in their lives. The use of Personal Assistant Guide Dogs and Miniature Horses is be  allowed as needed for Arrowhead Events &/or Parties, and/or to accompany a person staying overnight, provided it is truly a Service Animal. Arrowhead cannot otherwise accommodate any pets, at all, ever. Regardless of type of animal, all animals, including service animals;  a) MUST be kept on a leash, kennel or crate, whenever and wherever on property unless performing their task for their owner, that requires them to be off leash/off lead b) are NOT allowed to ever be in food service areas, c) MUST be kept with the owner at all times and never left alone, d) All animal leavings MUST be cleaned up after immediately any time such has occurred and never left unattended or damages will be incurred and charged accordingly, including those to any staff and/or guest, e) Animals MUST NOT ever be barking and/or in any other way appearing threatening to any person and/or inhabitant and/or staff member, f) MUST not be doing anything that could damage the property or harm any other person, or cause any issues for other guests, g) ALL animals MUST be pre-approved by Management, h) ALL Pets do require a non refundable pet deposit of not less than $175.00, and up, depending on size of pet and accommodations rented, and animal areas used, i) ALL animals of any kind brought on site do require at least a non-refundable pet/animal damage deposit, of not less than $175.00, and up, depending on accommodations, j) ALL animals causing any additional pet cleaning will also incur additional pet cleaning fees of up to $175.00 minimum, and up, as applicable and ALL animals causing any damages will be charged if it is discovered that any Guest ignored this policy, plus any and all damages, cleaning costs, etc, as they may be applicable. k) NO animal may ever be left unattended on the property, and/or left in the room when the guest is gone at a concert, dinner, walks, or otherwise., l-if ever Arrowhead has to refund anyone money due to any animal not being properly contained, or if any animal is left unattended, is causing damages or issues that are unreasonable, scaring other guests, or encroaching on any guests stays, and/or in any other way behaving in a way that it should, including dog barking or other damages, the guest bringing the dog/pet will pay all costs, and/or Inn may ask Customer with animal to leave without notice and without refund, at Inn discretion. 

It is also now a law that NO person shall ever misrepresent ANY pet as a service animal. Customers doing so may be fined, and also reported to all mervhant protection bureaus.

BNB & House Etiquette: As is typical while staying at any facility offering overnight accommodations, Spa Services or Events, Mutual Respect is the rule. Guests are asked to dress and act and behave, respectably, and in a Family Friendly way, in all ways, at all times, in every way possible, for the sake of all others at our facility. All Guests, both children and adults, are expected to be respectful of our House rules and BNB Etiquette as posted throughout the building. Guest(s) asked to leave because they are refusing to honor any of our House Rules will not be issued any refunds.  

Valet/Gratuities/Fees-

We are happy to provide Valet Service (assistance with luggage, etc). during the hours of 4 to 6 pm, and between 8:45 and 9:45 am, as our Caretaker’s schedule allows. Valet Service does incur an automatic gratuity for each piece of luggage carried at the price of up to $1.00 per every 10 lbs. carried per room depending on shape, size, and other factors. Valet Service also occasionally may incur extra fees, if Caretakers are asked to carry any luggage that is overly heavy (over 50 lbs), and/or hard to carry, and/or excessive in its size and/or amount for the guest’s stay (and/or anything above and beyond 1 large piece of luggage, per Guest, per 1-2 days of stay). Caretakers are not able to carry any item or any luggage that is not for our Overnight or Event Guests, and at no time are able to carry any item or luggage that may be unsafe. This includes any bag of over 60-75 lbs. depending on shape, size, and other factors.

We are also happy to receive packages or luggage on your behalf, prior to your arrival at times that we can accept delivery. THese vary daily and mUST be prearranged with our Management no later than 72 hours prior.

Luggage and Belongings must be completely closed, and sealed, to help to avoid theft or tampering (which cannot be guaranteed unless small enough to fit in our safe-please ask) and clearly marked with Guest’s Names, and the date of guest’s stay or event. The fees to receive these deliveries to the Inn prior a guest’s arrival or date is $10.00 per piece plus $2.00 per every 10 lbs in weight, and up, $15.99 minimum), per day, or partial day, of storage, depending on size, shape, and ability to store in Guest’s room during cleaning or if we have to find a safe place for more time than just that afternoon.

Such fees are nominal, but please ask ahead. These fees will be owed at the time of service, but will be charged to the card on file.

Tips/Gratuities-

Extra gratuity may be given to the Caretakers who have carried your luggage or belongings, at your option, if you would like to add such monies to the amount.

In order that we might thank all Caretakers for their service, Arrowhead does try to pay them well, but Gratuities are very much appreciated. Guests are asked to please never pay any tips in cash. Guests are asked instead to pay all Gratuities by Credit Card. To do this Guests may authorize these additional gratuities by filling out one of the Comment Cards provided, and placing these in the black box on the back of the Carport (Guests Side Entrance) Door, and/or by Guest’s calling and asking to speak with the Innkeepers at 303-738-8454 and/or at extension 371.

Guests, please note, it takes 4-6 full and part time Caretakers and Innkeepers to run this facility. Guests are encouraged to pay all tips as stated above, to assure that ALL of the Arrowhead A-Team who are all responsible for all that happens, and is possible, here at the Arrowhead, and have all been working on your account, this building, this business, are all able to be rewarded for their efforts.

Guests are asked also to ask all Caretakers to assist them equally because all tips and gratuities are split between all Caretakers equally based on hours and duties expended by each. Guests are asked to report any tips given directly, or in cash, to the Management.

 

>Booking, Cancellation, Credit Card & Refund Policies-Our minimum stay is typically 2 nights but we may accommodate your 1 night stay. If we are able to accommodate your 1 night stay, a deposit of 100% will be charged & owed at booking. On 2-night stays, or multiple room or multiple night stays, a minimum deposit of 1/2 of the total estimated charges will be charged at time of booking. Any remainder owed will be charged within approximately 14 days of your stay. If you need to cancel, all we ask is that you give us 30 days notice in low season, 60 days notice in high, and we will completely refund your full room rate(s) less our refund processing administration fee of 10%. If a guest is unable to give the above notice, because time does not allow, or for any other reason, we will, to the best of our ability, try to re-book all rooms. Upon re-booking of all rooms, Arrowhead will promptly refund all applicable room charges that were received upon re-booking, less our 10% administrative processing fee of the total booking charges.  Refunds will be processed after the date of the stay.  2 or more rooms being rented by persons who are somehow related (families or friends or persons knowing each other and staying at the same time) require 60 days notice in low season and 90 days notice in high. All Cancellations must be sent in writing to Admin@Arrowheadmanor.com. Trip Insurance is highly recommended because, in the event of cancellation, we are not able to vary from the stated cancellation policy, regardless of your situation. Travelex Insurance and other Travel Insurance companies can accommodate your travel insurance needs. If customer requests, or causes the need to refund or recharge any amount, or that Arrowhead switches charges to another card, etc., at no fault of Arrowhead, a 10% administrative credit transaction processing fee of all such amounts will be charged.

>Requests for Refunds/Refunds;

-If customer requests, or causes the need to refund or recharge any amount, and/or asks that Arrowhead switches charges from the original already paid account, to another credit card, etc., at no fault of Arrowhead, Arrowhead may charge a fee of up to 3-10%, or $10 minimum, to cover administrative credit/credit card/debit card/transaction processing fees and any other administrative costs to the account holder’s credit card.

-I/we agree that at no time shall myself, ourselves, our party, and/or our guests, and/or any business or person related, ever be owed any amount by Inn or anyone affiliated, including but not limited to, damages, losses, costs, expenses, legal or otherwise, except when a refund is due and if any refund is due, it shall only be for that amount of the base rate paid by Client/Customer and/or party to the Inn, for the service, product, good, stay, space rental, equipment, and/or space rental(s), etc. as it was booked and returned or refunded due to unusability by that Customer.

-I/We Guests agree we shall not ask for, and nor shall I/we be entitled to, or receive,  any partial or full refund whatsoever, on any item(s), good(s), product(s), service(s), rental(s), stay(s), package(s), products, etc., that have been used or partially used unless,

-I/we agree that I/we agree that regardless of when we book, I/we may be entitled to a refund, and/or any part or portion thereof, at Inn discretion, if a full, accurate and detailed notice was timely given to Inn Management directly, before refund deadline and/or cancellation notice deadlines and/or period as posted herein, meeting all terms and conditions.  I/we must send such notice within refund deadlines and/or cancellation notice deadlines and/or periods as posted herein, meeting all terms and conditions.

AND/OR

I/we agree that I/we may be entitled to a refund, and/or any part or portion thereof, at Inn discretion, if a full, accurate and detailed notice of cancellation due to Inn failure was timely given by me/us to the Inn’s General Manager directly, at the time of delivery of any room, space or equipment rental, proving why the refund, or partial refund is owed, and how Inn failed to deliver as agreed and/or advertised at the time of booking and subsequently Inn was not able to adequately rectify the situation within a reasonable time frame and thus I was/we were not able to use such item(s), good(s), product(s), service(s), rental(s), stay(s), package(s), products, etc.

-I/we agree that such notice must be made directly to Inn’s General Manager, at the time of delivery /our receipt as follows; 

-I/we will notify General Manager immediately at the onset of delivery or receipt of ANY problems and of any cancellation or refund requests in writing, and by phone. as follows. 

Office 303-738-8454. Office phone hours are 7 am to 7 pm.

-After hours Emergencies/Phone Support (between the hours of 7 pm and through 7 am) should be called to 303-718-8216 and 720-900-8871. 

-Email responses do require more time for a response. For more immediate information, please call the office or the emergency numbers listed above.

-It is rare we miss a call and usually only do if all phone lines at the building are busy. If your call is urgent, especially if you have any problems, please do not leave a message. Instead call back for a live person. It may take several tries, but please do not give up. We try to be better at Customer Service, at any hour, than even large hotels. We can usually assist our guests within seconds to minutes if you have any issues whatsoever. 

-Want to add to or change your Booking before you arrive? Call 8 am to 8 pm at 303-738-8454. Changes to your booking after your arrival time must be made with the General Manager. 

-If a refund is being requested by Customer, Customer shall notify General Manager. Such notice shall include a full, accurate and detailed description as to what item(s), good(s), product(s), service(s), rental(s), stay(s), package(s), product(s), etc., and/or any part or portion thereof, Customer/Guest believes Inn/Company failed to deliver and/or provide as it was/they were advertised by Company; and/or were expressly agreed to by Company, at the time of Customer’s booking, thus rendering the Customer fully unable to use such item(s), good(s), product(s), service(s), rental(s), stay(s), package(s), product(s), etc.

-Rental Refund Requests must be made at time of delivery of rental, which is the earlier of the agreed check in or rental commencement time, posted check in or commencement time, and/or the arrival/check in of the first Customer or Guest in that party.  Guests should have someone checkin during checkin time to assure Guests are happy with accommodations.  

-Upon proper notice of Refund Request, or at onset of any Notice of any problem by Customer to Inn, in writing, or by phone, as listed above, if at Inn discretion, Inn finds that Inn is completely unable to offer a reasonable remedy, or resolution, including but not limited to, Inn’s ability to replace, repair, remedy, rectify the situation, or satisfy Guest in a way that allows Guest to reasonable use of such good(s), product(s), item(s), stay(s), service(s), package(s), &/or product(s), etc., and/or other satisfactory comparables or replacements, within a reasonable amount of time typical of such situation, creating unusability, Customer and Inn may then decide different options to accommodate Guest, including refunds or partial refunds or future discounts, at Inn discretion. Customer/Guests agree that no refund, or partial refund or discount will be offered if Customers or Guests have not brought such issues to the Manager’s attention immediately as it happened. .

I/We agree I/we will not be entitled to any refund after any item(s), good(s), product(s), service(s), rental(s), stay(s), package(s), product(s), etc., have been used or past the use/expiration dates. This means one should call at the initial time of delivery and/or receipt, as no refunds can be offered after too much time/use has transpired.

Refund reasons:  No refunds will be given for cancellations out of our policy.  If you are sick, broke a leg, grandma died, babysitter fell through, etc. does not constitute a reason for a refund.  We are just  small business and if we have held the room for you as agreed, refunds are not available unless we are able to re-book the room, or the room is canceled within our cancellation policy.

Refund Overages:  If a guest has been refunded more funds than agreed, per our policies, at any time that any person owing any money to our company that is belonging to our company refuses to pay on-time and as agreed, or withholds funds of ours, belonging to us, and not belonging to them, such Customer agrees to pay interest rates of 8% or greater , or whatever amounts and interest it costs our company if we need to borrow those funds elsewhere, and the person(s) owing such amounts to us shall be also responsible for any and all costs of collection and all legal and court costs, as well to reimburse our company for any and all administrative and/or other expenditures as they may be incurred by our company to recover those amounts.

-Cancellations for Spa Services, Shuttle Services, and/or any outside Vendor services-(Spa Services, Shuttle Services, Vendor Services, Affiliate Business Services, Stays, Products, of any kind, etc) in which Arrowhead, or Guests, have arranged with any outside service provider and/or Vendor,  may (and usually do) require 72 hours or more notice and/or (as would be the case with wedding/event/catering and other like services through outside Vendors) and Events/weddings/Space Rental/Whole House Rental, etc., may even require more time, as much as 180 days, 300 days, or more, or may not be refundable. Please ask one of our staff members for cancellation instructions specific to your reserved services prior to booking any and/or all services, or stays, or events, or anything else.

For this reason Guests are encouraged to bring any issue wrong with any Guest’s stay, any product, rental space, space or equipment rental, overnight accommodations, or anything else, related to their account, to the General Manager’s attention at the time of check-in or initial onset of delivery, rendering and/or receipt as no refund will be issued otherwise.

All refund requests &/or cancellation requests and/or charge-back attempts made by any Guests may be reported to all local merchant / consumer databases.

Chargebacks/Credit Card Dispute: Customers of the Inn agree to call the Inn and try to come to a reasonable resolution with the Inn before ever attempting to file a credit card dispute, or that Customer shall pay any and all credit card chargeback fees and an office administration processing fee of at least $75.00 per hour for all Arrowhead hours incurred responding to any unwarranted charge-back attempts by customer. Chargeback attempts are any time a Customer attempts to dispute or renege on any payment the Inn has charged to Customer for anything taken or delivered to the Customer. Customers threatening chargebacks to attempt to blackmail or coerce Inns to get reduced or refunded costs on good(s), product(s), item(s), stay(s), service(s), package(s), &/or product(s) they owe for cause all of us losses over time. Customers and Companies. Customers doing this do agree to pay andy and/or all costs related, and understand they will pay the Chargeback fees of the credit card companies and administrative fees and understand that Inn may report or adjudicate such illegal behaviour at Inn discretion.  

Gift Certificates:  Our Inn is happy to accept gift certificates provided they are disclosed at the time of initial pricing and booking and provided they are not expired by the date of your arrival. All Gift Certificate numbers, processing numbers, account numbers, etc. that are shown on either side of the Gift Certificate and any cancellation date(s) listed (redeem by date) shall be told to the Booking agent (along with what company issued the Gift Certificate, i.e., Arrowhead Manor, or TripAdvisor, or BnbFinder, etc.) during the initial booking call, before the initial pricing and totals can be calculated and any booking prices guaranteed. If using any Arrowhead gift certificate, they are valued at the face value. If using any other gift certificate of any other company or any coupon that charges Arrowhead a fee/fees to redeem or process, such gift certificate shall be applied as follows.

Usually on reduced price stays, and/or sale rates, and/or on certain holiday and/or special blackout dates, Inn cannot combine discounts and thus will not accept 3rd party Gift Certificates, discounts or coupons. 

This means that only on full price stays, may Guests trade Gift Certificates dollar for dollar, or use discounts and/or coupons. 

Or, to get the best rate, the Inn might give the Customer the current sale rates, but then the 3rd party gift certificate amount or discount or coupon amount may be reduced to cover the costs of processing that card or the additional discounts. Say for example you have a Bed and Breakfast.com gift certificate that you say, and we are able to verify, has a face value of $100. Since Bed and Breakfast.com charges us 25%, the $100 gift certificate would have an actual face value of (be worth) $75 to Arrowhead on already discounted stays, and worth $100 on full, regular priced stays. Inn has the right to charge the correct amounts at any time upon Inn’s understanding that any Gift Certificate has a lower face value and/or if the result is a combined discount exceeding the current sales rates.

Discounts and Coupons and Credits must be mentioned prior any pricing requests as Arrowhead reserves the right not to honor such during blackout dates and special dates and/or seasons.

Arrowhead also reserves the right to refuse to honor discounts issued because a Client says they saw a discount we had not really offered. Arrowhead can at any time refuse to honor discounts that were not really offered but were explained to Arrowhead as being offered by Guests.

> Weather:  Although we, at 7970 elevation, do overlook some of Colorado’s most beautiful Mountain views and the beautiful Legault Mountain 8300 ft, Conifer Mountain Valley at 8300′ feet, we are also the closest and most convenient BNB/Inn/Accommodation/Getaway/Event and Wedding Venue and Center to the Denver area. We are not only more convenient but see mostly sun in our valley more often than most places and most days of the year and the weather and the roads and driving conditions are usually great and not an issue. We are nestled atop a beautiful southern facing mountain valley with plowed and paved roads all the way to our door. Our Guests love that we are not on a windy, treacherous, snow filled, icy, or washed out mountain roads while driving here. While sitting on our decks will make you feel as though you are far out and remote, there are 20+ towns less than 20 minutes away (although we are in Morrison, Aspen Park and Conifer are 1.8 miles away), and we are the one BNB/Inn that actually receives food delivery. That we get more sun than Boulder Colorado, and the rare snow melts faster than most anywhere. On rare occasions, Guests should know that the power goes out in any town, but more so in mountain and/or rural areas especially in the winter, or from heavy snows.  Although we plow our lot to the front door, we cannot be responsible for power going out when it is not under our control.  If the power goes out completely for one’s entire stay, Inn may give a credit for up to 25% of the Customer’s paid rate, to use toward a future stay.

> Hot Tubs/Tubs: PLEASE for one’s own safety, we recommend you bring plastic drink-ware for your rooms and tubs. We do not mind if you use ours, it is available for you downstairs. However, we do not ever recommend that any guest ever carry glasses, plates, dishes, flatware, etc. up and down staircases, through the building, and/or into any tubs, beds, decks, etc. We also ask that guests do not take into the tub anything besides clean bodies. Unfortunately we do have to charge the Guest for any additional unusual breakage or repairs of tub due to guests not honoring this request-i.e., if we have to do any type of glass removal, rose petal removal, cigars/cigarettes, candle wax, chewing tobacco, drinks, food, etc. spilled in hot tubs, or tubs, depending on the complexity of the cleanup and/or repair. 

> Entertaining, Cooking, Parties, etc: Guests are provided plastic cups in the main areas. Guests are advised never to use glass or to use sharp or hot items while at the building. Especially going up and down stair cases, in tubs, bathrooms, hottubs, or anywhere else. All parties &/or events held at Arrowhead do incur charges. If you think you will be wanting to Serve &/or entertain at the Manor, you will need to have every detail of that party &/or event (for 1 person to 200 people) pre-approved by the Arrowhead, or you will be charged at Arrowhead’s regular and currently published rates for renting each individual space in the building, at Arrowhead discretion. Sorry, no exceptions. To avoid any unwanted charges, Please call ahead for prices &/or availability before ever entertaining at Arrowhead.

> Charges: By booking with Arrowhead all Guest(s) staying at, Visiting, or in any way receiving goods, products, rentals, stays, services, and/or anything else from, Arrowhead, do jointly and severally and individually agree to pay for any & all charges incurred during the related stay &/or event at Arrowhead, as soon as it is requested, &/or discovered by Arrowhead. This includes any & all services and incidentals requested, authorized &/or used by Guest including but not limited to, incidentals, extra Guests, extra services and or purchases, long distance charges, damages &/or theft, for, or by either the Guest, Guest’s Guest, or Vendor. Should Arrowhead ever discover that a Client was given a discount based on incorrect information given by the Client, of any kind, Arrowhead, at its discretion, may waive such discounts, and Customer/Client agrees to pay such additional charges resulting. Client also agrees that if at any time Inn determines that Customer/Client, or its party, had, or has, or will, cause Arrowhead unnecessary additional costs after an account is paid, because a Client is trying to evade payment, and/or acting hostilely or in a threatening manner, or refusing to amicably cooperate to get to an end result on a transaction, Arrowhead does reserve the right to bill Client for all additional charges incurred. Client and Client’s party, do agree severally and individually, and jointly, to pay for all such charges as they might be incurred.

> Insurance: Any and all persons entering Arrowhead does/do so at their own risk. All Guests, Customers &/or Vendors, while at Arrowhead, agree that they, and all people related to their stay, &/ or event, are enjoying Arrowhead and all of it’s amenities at their own risk, and Customer is assuming all liability and risk and will forever indemnify, and hold harmless, Arrowhead, it’s affiliates and principals for any related charges or costs. They further agree that Arrowhead will not be liable for and nor will Arrowhead be liable to pay any losses or damages to any person, Guest or anyone otherwise related to any inquiry or any stay or event, whatsoever. All persons booking with, and/or entering, Arrowhead, as Guests of the Manor, or as Guests of any Guest, agree they are completely self-insured for any event &/or stay &/or for any other reason they are at Arrowhead and that they will be personally, and severally, liable and responsible.

> Severability Waiver: In the event that any provision hereof is found invalid or unenforceable pursuant to judicial decree or decision the remainder of this Agreement shall remain valid and enforceable according to its terms. The failure by Arrowhead to avail itself of any right or enforce any obligation of this agreement shall not be deemed to be an ongoing waiver of such right or obligation or of any other right or obligation.

> Jurisdiction: This agreement shall be governed exclusively by the laws of the State of Colorado, USA, without regard to any conflicts of law provisions thereof, as a contract entered into and performed entirely within the State of Colorado. Any disputes between the parties relating to the subject of this agreement shall be submitted exclusively to the jurisdiction of the state or federal courts located in the State of Colorado, Counties of Jefferson, and the parties expressly consent to personal jurisdiction and venue therein and waive any objection based on forum non conveniens or otherwise.

> It is the responsibility of each Guest, to ensure that they and their Guests and Vendors have received, and fully understand, and agree to Arrowhead Terms of Service, prior to making any stay, event or engagement at Arrowhead. It is also the responsibility of each Guest to ascertain that each Vendor or Guest in their party does also receive and understand this same information, prior to any event, and that each does agree to all Terms of Service. Guests booking with &/or entering Arrowhead, & their Vendors and Guests do agree to all Wedding & Events Terms of Service, Guest, or Vendor signs the agreement or not.

> Arrowhead Manor reserves the right to refuse to honor any misquoted or incorrectly stated prices. Prices are always subject to availability, taxes, surcharges, gratuities, and subject to change at anytime without notice.

> All Guests or their Guests or Vendors agree to Arrowhead’s submittal of their name, address and details of any problems related to their stay to National and International Merchant Data Collection databases.

> Packages/Changes to packages-I/we agree that if the Inn and/or ourselves and/or our Guests, has to, or does, make any changes to accommodate myself/ourselves/our Vendors and/or our guests, due to our/my actions or my Guest’s and/or Vendor’s requests, to accommodate us, and/or our guests, that I/we are liable for, jointly, individually and severally, all applicable costs and damages resulting, and must pay for not only the original package charges agreed to, but also any such changes/additions/add-ons/extra accommodations, as they may be requested, and/or are rendered and/or become a part of our event/stay, immediately as they are incurred, and/or as soon as we are notified of such additional charges.  I/we agree that any changes made by the Inn, to any part of any good(s), items, rental(s), product(s), service(s), stay(s), etc. 

I/we agree that if I/we accept any part of a package, that our refusal or denial to accept any other part of the package does not in any way relieve myself/us of paying for that package and/or any part of the package.

 

> Negative Comments, Opinions and Postings: I/we and all persons, Person(s), Guest(s), Client(s), Customer(s), Vendor(s), Business(es), Vendor(s), Tourist(s), Professional(s), &/or any other Person(s), who are related to myself, ourselves, our party, and/or anyone related to those persons, or any person related to those parties, in any way as a result of any such relationship, do hereby agree that in our doing business with the Inn, or setting foot in the inn, or buying anything at all from the Inn, do all agree to the following terms and agreements.

I/we agree that any derogatory statement or comment, made verbally or in writing, at any time about any person, or business, can and usually does, cause that person or person’s, that business, and/or other or additional affiliated businesses, significant financial, mental, emotional, and/or additional other kinds of damage and harm, as well as resulting losses, damages, costs and harm. Some very far-reaching and costly. For this reason, I/we agree that I/we/our party and anyone related to us or our party, in any way, shall shall never make even one derogatory statement or comment, verbally or in writing, or post, use or disseminate, any photos, documents, or other documentation, or information, at any time, about any person(s) or business(es) affiliated with Arrowhead, and/or about Arrowhead, and/or about any goods, services, products, stays, or anything else provided by Inn or related parties, staff, management, or related parties, and especially using any person’s name or likeness, unless such comment or statement, or publishing, is true and correct and has been proven to be legal and factual in a court of law.  I/we/our entire group/party, do hereby agree that unless proof of such statement has been determined as a complete fact by the local legal system in a court of law Arrowhead shall have the right to tell its side of the story anywhere and everywhere Inn deems necessary, in whatever ways it has the means to do so, and to use any and all documentation and information, photos, audio and video tapes, etc. at its discretion, as Inn deems necessary to prove its innocence or to tell its side of the story, including but not limited to, publishing, &/or causing to be published, the facts surrounding any complaints or derogatory comments regarding Inn and/or any of it’s affiliates, in any format Inn deems necessary, including but not limited to, print, newspaper, television, radio or on internet complaint sites, blogs, merchant protection associations, and/or systems, consumer bureaus, You review Bureaus, and the like, as well as any and all public and/or private internet forums. I/we/our entire party does also agree that Inn, at its discretion, may also publish and produce copies of any and all tape recordings of phone calls, conversations, common and event space video/audio recordings, Customer documents, invoices, as well as personal accounts and recollections as they may be recalled by each and every person who, in any way, may have been a witness to any part of the matter, or who may have information about the matter, online and/or in any other place. I/we agree that we shall not ever use the first names of any person in any review and I/we give Arrowhead full authorization to require that Internet review sites remove and not repost or reuse, at any time, and postings written by us/me about such account. I/we agree that if I/we/our party ever uses anyone’s personal name(s) that Arrowhead may also use my/our/our entire parties’ full legal name(s), and/or any names any of us has been known by, and/or both to tell its side of the matter, or to prove its innocence, or both. I/we also agree that Arrowhead and all parties related to Inn in any way shall also have the right to ask myself/ourselves and anyone involved in publishing any negative information about the Inn, or any related party,  in any way verbally, or in writing, and everyone involved, to adjudicate such a matter in a court of law in Arrowhead’s jurisdiction and that Arrowhead may ask the court to issue penalties, fines, imprisonment &/or any other punishment due for any and all crimes I/we, and/or any related party has done toward the Inn, including but not limited to, publishing such information about Inn or Inn staff, management or related parties to the Inn. This includes if I/we have ever used reviews as a means of coercion, or blackmail, and also if I/we have in any way been guilty of anything else, including slander or libel. slandering or muscling, in any way, and/or any type of attempt at coercion, blackmail, or even harassment or racketeering, etc., I/we agree that we will be bound by the laws of the state(s) in which that/those crimes were committed. if it is determined that I/we have broken any laws in so doing, I/we specifically hereby agree during such court proceedings I/we will immediately remove and retract any and all such postings and/or publishing and replace with the truth as it has been proven by Inn and that I/we will not further engage in negative comments or other slandering or libel of Arrowhead, it’s affiliates, &/or principals, staff, &/or management, &/or anyone related. I/we agree if any court ever finds us guilty of any crimes against Arrowhead or anyone affiliated, including, but not limited to, any of the above, I/we agree that we will immediately pay all costs of restitution, and also at the same time, immediately remove any and all postings, publications, etc., and to assist Inn in immediately causing the guilty person(s)/parties to redact, any published, complaints or derogatory comments regarding Arrowhead or it’s affiliates, in any format, including but not limited to, print, newspaper, television, radio or on internet complaint sites, blogs or other public internet forums and to immediately tell the truth and no less on such matters. I/we agree that should there be a breach of any part of these conditions (regarding Negative Comments, Opinions and Postings:) by myself/ourselves, our party, in any way affiliated with Arrowhead Manor, it’s affiliates, &/or principals, staff, Management, and/or affiliated, or non affiliated, and/or associated Vendors, and/or anyone else related to Inn in any way, that Inn, or affected party, related to Inn, shall each, be considered as one individual, and each individual affected, be entitled to at minimum, a fee of liquidated damages in the amount of $2500.00 minimum and up for each such publishing, individually, and/or comment made individually, and/or for each written or verbal statement made individually. I/we agree that if said breach occurs on any Internet complaint site each hit (visit by any party) proven to have been made to that page on that website will be considered an individual breach of this condition, and each is subject to not only the liquidated damages above, but also to any and all additional liquidated damages of a minimum of $2500 per occurrence that the judge deems to be due. Further, I/we agree that Arrowhead, its affiliates & principals, staff and management, as well as all other parties affected, shall each be entitled to litigate this matter, and obtain the money damages together with injunctive relief separately and individually. I/we also agree that if the it is determined that I/we have committed any crime, whatsoever, toward Arrowhead, and/or that I/we have caused undue loss and/or suffering to Arrowhead and/or to its affiliates, management, and/or staff, and/or anyone affiliated, that the person(s)/party/parties I/we have commited any crime against, in any way, and thus are the prevailing party/parties, shall each be awarded by the judge and/or jury, any and all additional amounts necessary to pay any and all attorney’s fees and any and all all other fees incurred by Arrowhead, including costs of collection and a minimum of $190 per man hour per person affected for time lost for week in dealing with the matter, defending against the matter, in any way. I/we also agree that Arrowhead and its affiliates  shall also be entitled to refute any such statement by stating all pertinent facts & opinions surrounding the complaint, the complainant, including but not limited to, complainant’s comments, behavior, requests, statements, and etc. And that the Inn, and all parties affected shall be entitled to seek adjudication and relief, and damages and costs, separately. I/we also agree that any party so damaged, at their own dicretion, may resport each and every event and/or any of the above, to any and all public and/or private affiliations and/or associations and/or information repositories. 

 

Additional Event / Party / Wedding Terms and Conditions

ARROWHEAD MANOR CEREMONY/EVENT/MULTIPLE ROOM RENTAL TERMS OF SERVICE AGREEMENT

NOTICE TO CLIENT:  You, the Client, by renting Event Space &/or rooms &/or other wedding or elopement services, from Arrowhead Manor, Inc., or agreeing to, or using &/or ordering such services &/or other items listed herein, while at Arrowhead Manor, You, your related parties, and guests, & you and every visitor, guest, Vendor, or party here, as they may be connected in any way, are considered “The Client” whenever blocking or reserving a block or rooms &/or an event space and/or holding or enjoying any party, event, celebration, or similar, and/or multiple room or suite bookings, and/or related overnight stays. Client and all of Client’s party do, in holding any party, or above, at Arrowhead, do all agree to the following terms and conditions:

Client agrees that if they hold an event or space rental at Arrowhead, that packages are not reliant on the quality of, or the delivery of any photos taken as a freebie, included in packages, for Client. Client agrees that any and ALL Photos taken by Arrowhead and/or any other party while at Arrowhead are the property, solely, of Arrowhead, forever.  Client agrees that Arrowhead may refuse to allow use or dissemination of any kind of any such photos at any time. Client agrees that the Inn does not have to continue to work with Client at any time, in any way, including to deliver the remaining part(s) and/or portions of any item(s), good(s), product(s), service(s), stay(s), rental of equipment or spaces, to provide assistance, or photos, of any kind, if Client is acting belligerent or threatening manner toward anyone or causing problems for the business, its staff and/or management, and/or  for any one affiliated, as well as for any other guests. Especially if Inn feels that Client is hostile, and/or threatening, toward the Inn or its affiliates or its guests.. Client also  Client agress never to alter or destroy, or use, or disseminate, any Inn property or to use Inn property except for in the manner in which the Inn, at its sole discretion, decides Inn property shall be used.  Client agrees that the same is true for photos which are the property of the Inn. Client agrees that any and all photos taken are subject to Inn approval and that Client shall not alter, destroy, use or disseminate such photos without Inn approval, and/or use them for any reason other than personal use. Client agrees that Photos taken by Arrowhead are Amateur photos only and that Arrowhead will not at any time retake or edit photos for Client for any reason unless Inn determines, at its sole discretion that Inn should retake photos, or that Inn wants to edit photos in the way Inn wants to edit such photo(s). Client agrees that by downloading or accepting delivery or receipt of any one picture, they are are accepting delivery of all photos and pictures taken, and that this is also acceptance of the package. Client agrees that in accepting any goods, products, service(s), stay(s), packages, photos, or etc. from Arrowhead that, by doing so, that they individually and jointly with all persons in their party do agree to all of Arrowhead’s terms of service and to pay the correct prices for each. Client also agrees that if client has made last minute changes during an event that the Inn shall be entitled to add final charges at any time they discover such extra charges were incurred. Even if a final total has been discussed prior to the Inn’s understanding of such additional services. Or if a bill has been determined at a later date that is different because Client received discounts based on dishonest dealings by Client. Client also agrees that if they ask for a discount after an event or service has already been provided, that Management must approve such discount, in writing, and that no discount will be due if such Client has already been provided a discount on any other part of their event or service. Client also agrees that Client will no longer be discounted (and Client will be charged at market or posted rates) if Client becomes a Hostile Client or a Client causing Arrowhead or its affiliates any extra work or administrative or other costs over and above the additional agreement at no fault of the Inn. 

  1.For the purposes of this notice & terms agreement, Client agrees & understands that “Event” is meant to describe any Event, Party, small or large “get-together”, “shower”, photography session, spa service, hair, nail or makeup service, or the use of any shower or other Arrowhead amenities or the like or wherein a staying Client or Guest of Arrowhead or of Arrowhead’s Guests, any person paying to stay overnight “entertains” any staying or non-staying Guest. Your Clients, also known as a Client’s Client(s), is/are anyone attending any such event, party or “get-together”, including Bride, Groom, any Client, any Guest, any attendant(s), any child or children, etc., who is watching or attending the event, including Vendors. Client’s Vendors are Musicians, Caterers, Officiants, Photographers, Vendors, Valets, Bartenders, or their employees, etc. who are not watching but rather just assisting with event.  Client’s Guests &/or Client’s Vendors also agree to House Rules & Terms of Service Agreement. Non-Preferred Vendors incur additional time, rental charges &/or fees-Client should ask first. All of these people & children who are there to watch and attend &/or eat, count as one Guest each.  I/we agree that any and all questions we have, ever, any of us, about the event, or before, during, or after the event, will ONLY be directed to whichever Innkeeper, or Coordinator, has been assigned to our account at 303-738-8454 ext 371.

  1. If Event has more than just Bride & Groom (2+ Guests), Client will appoint 1 Attendant to every 10 Guests to assist Client with decorating, receipt of deliveries, etc. One of these Attendants should also be named as Point of Contact (POC) & one as Master of Ceremonies (MC)-can be one in the same. POC will be responsible to assure that all Guests & Vendors are adhering to Arrowhead rules & requests & to handle all communication & decisions for Bride & Groom during the Event. MC (usually also the DJ or non-Arrowhead Officiate) speaks to Event Guests to keep everything moving on schedule. Deliveries, décor and decorator attendant arrival should not occur any earlier than ¼ hour before ceremony or reception agreed to for each 1 hour of actual and paid event time.  
  2. Unless otherwise noted, in writing by Inn, Overnight Guest Room/Overnight Guest Suite Check-in is at 4:00 pm, check-out is 11 am.  Early check-in or late check-out may be pre-arranged with Express Inn Management Approval. This does incur fees. Please ask beforehand. Guests arriving at a wedding must come NO earlier, and no later, than 15 minutes prior the event time (agreed to in writing only) for 16 guests or less, or between 15 minutes and 30 minutes early for events with more than 17 guests (not including bride and groom who may arrive earlier, as agreed to, in writing only). ALL other arrivals, including but not limited to, ALL vendor and decorating party guest arrivals and all rental and/or cake and/or flower and/or other drop-off times and arrivals MUST be pre-approved and should occur no earlier than 1/2 hour prior event to 1 hour prior event, depending on event size, at Inn discretion.
  3. All vows, music, etc., every detail, should be pre-approved by Arrowhead, to avoid schedule delays or additional costs and to keep event running smoothly. No discounted rates will be offered, nor any refunds will be issued, due to last minute changes or if Arrowhead has to change something or add time due to such reasons. Guests agree to pay all additional charges for overtime/changes, etc.
  4. Arrowhead loves children too but we are not “child-proofed” in any way. Therefore Arrowhead assumes no liability whatsoever if any Client chooses to bring or allow their Guests to bring any child or children to our Facility. All children must be watched by their Guardian, Parent or Sitter at all times at a ratio of 5 adults to each one child, although more adults to children is highly advised for the safety of all. Arrowhead will assess a charge for child care/babysitting of $39 & up per hour, &/or extra cleaning fees, as applicable, if Arrowhead staff or management is forced to do either &/or may ask that any child or children be removed at Arrowhead discretion if we feel it is necessary for any reason, including for safety &/or to protect the child/children, or other Guests, the building inhabitants, &/or to protect Arrowhead property, plus damages, if any.  
  5. Rough-housing, stomping, running, yelling, fighting, wild partying, overly loud noise, risqué dress or actions &/or any other behaviors that might cause damage to Arrowhead’s or Guests’ person(s) or property or which might interfere with another Guest or Client’s experience are prohibited. Anything over minimal noise before 10 am or after 10 pm is also prohibited unless pre-approved.  Arrowhead shall exercise full control over all music playing, and any other noise, or event detail, in all common areas unless pre-approved by Arrowhead. All Vendor services must be self-insured & pre-approved by Arrowhead & also agree to our terms of service.
  6. All of the common areas are monitored &/or recorded on video and all rooms have an inventory taken between each Client or Guest. If a Client or Guest would like to purchase something, charges will apply – please ask. Defacing, vandalizing or theft of any kind will be charged for as soon as we have knowledge of it & may also lead to prosecution in a court of law.
  7. Decorations of every type must be pre-approved, in writing. No fireworks, candles, rose petals, confetti, birdseed, rice, glitter, tape, nails, glue, tacks,  “sticky” or “clingy” items, drawings, etc (anything that might cause damage to the property). Prearranged bubbles in certain areas only. No candles of any kind unless prearranged with Arrowhead unless they are flameless and battery operated.*
  8. Smoking receptacles are provided outside of the building. Smoking is never allowed in any other place, indoors or out, at Arrowhead. Anyone caught smoking anywhere but in the outdoor designated areas, or caught “flicking their cigarette butt” on our Mountain property will pay any & all charges &/or damages incurred by Arrowhead, including our cleaning fee & any & all other fees assessed by the local nearby Outdoor space, Fire Marshall, city &/or county, &/or government.*
  9. The arrival of the first person (Client, Client’s Guests, Vendor(s), Officiate, Clergy, Planner, Decorator, Photographer, makeup or hair provider, etc.) & the departure of the last person, including final clean-up to original condition, are what determines Client’s ceremony commencement and departure times. Payment will be owed and will be prorated to the next highest ½ hour for all time incurred. It is less expensive to prearrange for anyone arriving early to rent additional time &/or room(s). Cake & Food Deliveries must also be pre-arranged & preapproved & not more than 1 hour prior ceremony time. Client assumes all liability, responsibility for each. Early arrivals &/or staying late will incur additional charges, at the hourly rates posted at the time of your booking. Be sure to inquire beforehand.
  10. For elopements for 12 people or less, the full amount is due at time of booking. For events over that amount a different payment is required. Please ask for more details.
  11. Client may reschedule their event (within 12 months) and their stay (within 24 months), at Arrowhead discretion, due to inclement weather for a like day and time, or pay additional if preferred date & time, at mutual discretion, if, Hwy 285 is completely closed to local traffic at mile marker 239 on the original date of event.
  12. Event may be cancelled, rescheduled, refunded or prorated, at mutual discretion, with adequate notice, usually 180 days in low season, 360 days in high season, with occasional dates needing 540 days. Refunds, changes or pro-rations may also be made, at Arrowhead discretion, on any Event cancelled or changed with less notice if an event or like type and caliber is booked for that day. No refunds or prorations will be made for last minute reductions to any totals or services. Nor will any refund be due if Arrowhead is forced, at Arrowhead discretion, to ask someone to leave due to abuse of any Arrowhead Policy or procedure listed herein or elsewhere.*
  13. Client(s) agrees that Arrowhead, & their officers, directors, members, employees, agents, &/or representatives &/or any affiliated organizations shall not be held liable for any losses, damages (including attorney’s fees, court costs, &/or any consequential damages), for detention, delay or failure to perform in whole or in part resulting from causes beyond its control, including but not limited to acts of God, acts or omissions, fires, weather conditions, power failures, strikes, riots, embargoes, delays in transportation, inability to obtain supplies or requirements, or regulations of the United States Government or any other civil or military authority (to include any local legislation regarding liquor license or other special permit or permit requirements). Delays or non-performance excused by this provision shall not excuse payment of any amount due hereunder owed at the time of the occurrence. If an event is cancelled in whole or in part because of a force majeure condition as described here, Arrowhead shall only be responsible to prorate a refund from the amount paid to Arrowhead by the Client or to reschedule a new Event date and time for the Client within 12 months, at mutual discretion, & nothing else.  
  14. Client(s) understand(s) & agree(s) that Arrowhead is leasing all furniture, fixtures & spaces &/or rooms & that Client(s) is/are, in turn, subleasing such, as applicable. Therefore Client(s) assumes all liability for entire event. Arrowhead will not be responsible for any loss, damage, or injury, bodily or to property that may occur at any function, event &/or stay, from any cause, whatsoever, prior to, during, or subsequent to the period covered by this contract. The Client(s) hereby assume(s) entire responsibility for event &/or room rentals & agree(s) to forever protect, indemnify, defend & save Arrowhead Manor & its employees, &/or officers, &/or any owners of any property leased to Arrowhead, harmless from & against all claims, losses, expenses included without limitation, attorney fees, security expenses, damage, environmental charges or fines arising out of or caused by the installation, removal, maintenance, occupancy, cleanup or use by Client, Client’s Guest(s) &/or Vendors &/or Arrowhead Manor & its Vendors &/or employees. In addition, Client acknowledges that Client and not Arrowhead maintains adequate insurance for this Event &/or any room rental. Client also agrees that it is the sole responsibility of this Client to obtain full General Liability Insurance coverage, including Liquor Liability Coverage and Insurance for their Event &/or Stay for $1,000,000 aggregate or more. Arrowhead must receive and approve a copy of insurance coverage within 180 days of Event, or within 1 (one) week of booking, whichever is sooner. Insurance Dec Page, must clearly name our group, as the additional insureds as follows: Arrowhead Manor/Castle Colorado/Marguerite and James Herb, &/or Assigns, ATIMA.
  15. Arrowhead reserves the right to change the décor at Arrowhead in whatever ways it sees fit, so long as it is of a somewhat similar quality and style. Arrowhead also reserves the right to make last minute changes neccessary to accommodate guests who are making last minute requests or changes. Client agrees to pay any and all resulting fees as they are incurred immediately upon notification by Inn to client.  
  16. The main parking areas closest to the front door are reserved for Overnight Guest Room Parking & ADA parking only.  Parking will be pre-arranged, &/or valet-serviced for your party or event, please ask Arrowhead staff beforehand. Clients are required to assure that all Guests & Vendors are adhering to our parking rules. Client(s) agree(s) to be responsible for all costs/losses/expenses as they are incurred by Client &/or Client Guests, including but not limited to, Guests whose parking in the wrong areas and causing additional work to staff/Management of the Inn.
  17. In Client’s communications with all of your Clients, Guests &/or anyone else attending or assisting in your Event or stay, please include directions to our facility (posted on the “directions” page at www.arrowheadmanor.com) as we are often too busy to answer phones to provide them to your Guest(s) on the day of Events. Inn staff & Management is busy during events & cannot always answer phones on those days. So PLEASE give directions to your party in your invitations.  
  18. Additional charges will be assessed for any extra cleanup, extra time, extra services &/or items requested or taken. Client and the responsible party individually and jointly do all agree to pay these charges as Client is notified they are due. *
  19. Client agrees to allow Arrowhead to correct any typos or errors in addition on any agreement at any time upon request.  
  20. Arrowhead Manor pricing is subject to change at any time until a contract &/or change order has been signed by both parties.  
  21. Client agrees that all Clients, and all of Client’s Guests and Vendors attending any event, party, or other or staying at Arrowhead agree to our prices, policies, & procedures listed both herein, and online at http://www.ArrowheadManor.com. *
  22. By receiving this notice, and booking with Arrowhead Manor, Event Space Rental &/or Multiple Room Rental Client(s) do/does hereby agree(s) to all policies listed herein. Client’s deposit acknowledges full agreement to all terms herein and those discussed even if a signature or contract agreement is not obtained.
  23. Client(s), by renting with Arrowhead Manor, Inc., do understand that Arrowhead Manor, Inc., is leasing space from other sources, and that Client(s) is/are subleasing the space(s) from Arrowhead. Client(s) assume(s) all liability & responsibility for Client’s Event &/or Stay both for Client(s) &/or Client’s Guests. Client(s) agree(s) to forever defend and hold Arrowhead Manor and it’s Agents or affiliates harmless for any & all losses, damages, costs &/or any charge or other related costs associated with Events, functions, or Overnight stays at Arrowhead.   
  24. It is Client’s responsibility to understand all Arrowhead charges and to ascertain that they have pre-arranged each with Arrowhead.  Any changes made to or service(s) added prior to, or at time of Event, and/or not agreed to, in writing, will be charged to Client(s) at Arrowhead’s current charges. Client(s) agree(s) to pay any & all of those charges.    
  25. By booking any stay &/or event with Arrowhead Manor I/We (as Client of Arrowhead Manor) understand and agree to all policies, rules and agreements listed herein and also at http://www.Arrowheadmanor.com.  Receipt of this notice is considered a Contract Agreement and all of the General Policies listed herein are hereby acknowledged & agreed to even if unsigned but services and/or stays or other or any part thereof is enjoyed or used by Client or any party related to Client or if space is held by Client for more than the required number of days as posted on our website for cancellations.  I/We understand & will pay, all fees, charges, damages, tax, gratuities & etc., as they are incurred at Arrowhead by & for ourselves, by & for our Guest(s), & by & for our Vendor(s), per the pricing agreed to in writing or if not pre approved in writing, as per Arrowhead’s most current pricing at the time such charges are incurred. We forever warrant & hold Arrowhead Manor harmless for any & all damages &/or charges related to such Event &/or stay at Arrowhead Manor & agree to the rental & use of Arrowhead Manor facilities, services &/or room(s) only as pre-approved by Arrowhead. I/We also agree that I/We, &/or our own Homeowner’s Insurance, &/or Event Insurance, will be solely liable to pay any & all damages, claims &/or losses suffered by ourselves, our Guest(s), our Vendor(s), &/or Arrowhead or it’s Vendors &.or it’s employees &/or staff in relation to our stay & /or Event, including those incurred for any services accepted &/or rendered by me/us, my/our Guest(s), &/or my/our Vendor(s) while anyone related to &/or in attendance of our Event(s) &/or room rental(s),  I/We agree to accept full responsibility &/or liability for such. I/We agree to inform all Guests &/or Vendor(s) in our party of all of the policies herein, & to obtain their agreement to such before each and every one of them ever sets foot or even drives onto Arrowhead property. Anyone not agreeing to all policies & procedures listed herein, will not attend any Event or Room Rental at Arrowhead. Any questions or concerns about Arrowhead policies and/or procedures &/or regulations &/or terms of service must be posed and worked out, in writing, prior to any stay &/or Event. To avoid any confusion, all of the below & above, plus any parties, services &/or events should always be priced & pre-approved by Arrowhead & Client(s) beforehand. All paragraphs explain some of the ways in which a Client may incur additional charges. Client should always discuss matters with Arrowhead Manor beforehand & get pre-approval of every event or stay detail beforehand or Client(s) agree(s) to pay any & all incurred charges. Further information can also be found at www.ArrowheadManor.com, or if unavailable there, by email, at Admin@arrowheadmanor.com
  26. If Client uses a non-preferred Vendor &/or Provider (Catering, Bartender, Musician, Spa Service Provider, DJ, Limo or Transportation Services, Photographer, etc.) such Vendor &/or Provider must be pre-approved, and Client does understand there is an additional charge which will be assessed. Client should ask beforehand.  
  27. Arrowhead Manor Photography disclosure:  All photography at Arrowhead must be prearranged and can be taken during ceremony and dressing time only in areas being rented (and ONLY when preapproved, in writing) unless otherwise agreed. Arrowhead will attempt to take non-professional digital photos, on some elopement/wedding packages, if agreed to, in writing, when no other Client or Guest Photographer is present. These are amateur (non-professional) and so the quality & quantity cannot be guaranteed and are done as a courtesy only. Clients are advised to use their own Client Photographer during event times.  Arrowhead photos will be posted to Arrowhead Photo Album website download site within 14-30 days of Event.. The use of a Non-Preferred or Client’s own Photographer is an extra fee, please ask for details.  Client and Client’s photographer will be responsible for any &/or all costs, space &/or time rental(s), and any &/or all damages &/or losses incurred as a result of Photography at Arrowhead. Client, Client’s Guests, Client’s Vendors, & /or any professional or non-professional Photographer or Videographer, agree never to post, publish or disseminate any photos of Arrowhead or Arrowhead Staff without Arrowhead pre-approval. Arrowhead Manor reserves rights of 1st refusal on & all rights to all photographs taken of, or at, Arrowhead &/or Arrowhead Staff and to prohibit, receive and enforce for any &all damages or losses and/or deny publication or promotion of any detrimental or altered photos.
  28. For events of 8 or more total Guests, a nonrefundable security deposit/check in the sum of $800.00 minimum may be required and held until after all event charges have been finalized. All events the deposits are nonrefundable unless otherwise written.
  29. Arrowhead Manor may sometimes supply tables and chairs for use during the event (with agreements in writing) with the understanding that the client is responsible for all setup and cleanup. If Arrowhead Manor staff is forced or asked to assist with setup or cleanup, an additional charge of $200.00 and up, based on $18.00 per hour per staff member, and $50 per hour per Manager, will be owed by Client.
  30. Additional event time is billed (depending on the day, ask your planner) between $499.00 and $799.00 per hour (rounded up to the next ½ hour). The official event time begins upon the arrival of the first Guest and ends upon the departure of the last Guest (Guests currently checked in are excepted).  Most of the time, unless otherwise agreed to, in writing, Client’s guests should arrive no sooner than 15 minutes before the event time.  ASK!
  31. A service charge of 20% (before taxes) will be added to the final balance owed.
  32. On weddings of 12 or more, client may, with advance notice, provide their own music (CDs, MP3 player, etc.),  & is thus will be responsible for all music, CD, &/or track changes throughout the event. If Arrowhead Manor staff is asked to assist with music or music changes, at any time during the event, an additional fee of $100.00, plus any additional event time used, may be incurred.ASK!
  33. Event estimates provided prior to the event date do not include vendor taxes, vendor service charges, or vendor delivery charges. These charges will be added to the final balance owed.
  34. Arrowhead Manor will not absorb the cost if any vendors change and/or add to their prices between booking the event and the actual day of the event &/or if additional service attendants or cleanup are required at last minute by either the vendor or Arrowhead Manor. The Client is therefore responsible to pay any and all of any additional charges if incurred by Client or their party.
  35. Rehearsals for large weddings may be available, if agreed to & are to be held three days before the event (e.g. Wednesday rehearsal, Saturday wedding) unless otherwise arranged with Arrowhead Manor consent. If the rehearsal is included in the package price (ask your coordinator), then the first hour of rehearsal time is included at no cost. Extra time is billed at $100 per hour billed in ¼ hour increments. Weddings for less than 30 people don’t include a rehearsal.  

I/We, the Client(s), also known as the Sub Leasing Party & Client, &/or Guest, do agree to all of the above & to all Arrowhead Terms & Procedures & Policies and will make sure anyone connected to our Event &/or Stay is also duly informed & agrees prior to the Event.   

All pricing & packages are based on the above and other service &/or Overnight Accommodations as described herein &/or on attachments only. Times are approximate based on Arrowhead discretion at time of service.  Actual timing may need to be changed by Arrowhead prior to or during the event if any changes are made or problems encountered.  Additional items such as additional time, valet parking, aisle runners, food &/or cake service, rose petals, alcoholic beverages, beverage service, water service, centerpieces, table settings &/or gifts, decorations, extra Clients, Vendors, and such other extras not listed, etc. are an additional charge.  Ask beforehand to avoid unwanted charges. Additional time is charged at posted per hour prices charged in half hour increments.  Sales tax & 20% gratuity will be applied to all event, food & drink costs.  Anything not filled in, or explained above, is not included &/or not yet priced out.  Client should review carefully to make sure Client understands everything including all abbreviations and that all included services and items are correct and price agreed before signing this agreement

I/We understand that we will also agree to the terms of service of the Catering Vendor Company, Cake & Floral Delivery Vendors &/or Providers, Bar & Bartending Service Provider, and DJ Provider as engaged by Arrowhead Manor, or ourselves and understand that that all pricing listed herein is subject to Vendor availability and pricing variances &/or changes.  I/We do agree to all pricing and agreements herein and to and any pricing changes that become necessary at time of the Event or due to changes we make before, as soon as they are charged.  We hereby agree that all fax signatures (or missed signatures but obvious agreement by actions of parties) on the behalf of Client are legal & binding.  I/We also agree to pay all charges related to this stay &/or event & all related Vendors &/or Providers.  Arrowhead is authorized to use the credit card(s) on file as all amounts become due, for all services rendered, or as they are discovered or billed.. This includes all final charges owed which may be charged by Arrowhead after the event.  I/We agree that if any part &/or portion of this contract is waived or deleted by Law or by Arrowhead, that all other agreements are still legal, valid, & binding.  I /We also agree to settle any disputes that ever arise between Arrowhead and myself/ourselves in Arrowhead Jurisdiction, Jefferson County Colorado.

I/we also agree that if we have received discounts over and above the normal pricing &/or requested any last minute changes to what was originally supposed to be a wedding/elopement package, that we agree that neither us, or our guests, will ever speak poorly of the Inn, the staff or the Management, in writing, or verbally.

I/We  we made do ALL agree to all of the terms herein and the following,  jointly, individually and severally.

I/We, and all guests who are in attendance here, and everyone related, have agreed, and do all agree, mutually, and severally, jointly and individually, ALL of us here at this event, that we will all, mutually severally, jointly and individually, forever indemnify and hold Arrowhead and its staff and management 100% not in any way liable for, and completely forever, in every way, hold and defend and indemnify Arrowhead harmless for, any and all losses, damages, costs, injuries, death, dismemberment, and/or any other thing, including legal, judicial, attorney, and even administration costs, as they might ever arise or occur, because of this event, whether at the event, before, during and/or even after this event, and/or because of this event and/or because of any person at this event or because of anyone or anything in any way related to and/or  involved in this event. I/we agree that all of us in attendance are all  mutually, severally, jointly and individually, agreeing to also be 100% responsible for and to self insure this event and each and every and any cost, loss, damage or other event or problem that may ever arise, occur or be  created because of it including but not limited to those listed herein.

 

Note : No refund or discount can be applied in case of no show or where the customer causes additional costs due to late or early arrival and/or late or early departure, and/or problems are caused by Client or Client’s Party, or where Inn has to make last minute changes, corrections, and/or revisions to accommodate actions caused by the Client or CLient’s party.

Refunds on bookings amount if applicable shall be settled by the hotel management to the guests orthe appropriate booking authorities through the commonly agreed channel which may be cash or bank transfers or deposits. The hotel management reserves the right to settle any refund claims as per its convenience.

Note : If client paid twice for one transaction, the one transaction amount will be refunded via same source within 07 to 10 working days

 

  1. Client(s) understand(s) & agree(s) that Arrowhead is leasing all furniture, fixtures & spaces &/or rooms & that Client(s) is/are, in turn, subleasing such, as applicable. Therefore Client(s) assumes all liability for entire event. Arrowhead will not be responsible for any loss, damage, or injury, bodily or to property that may occur at any function, event &/or stay, from any cause, whatsoever, prior to, during, or subsequent to the period covered by this contract. The Client(s) hereby assume(s) entire responsibility for event &/or room rentals & agree(s) to forever protect, indemnify, defend & save Arrowhead Manor & its employees, &/or officers, &/or any owners of any property leased to Arrowhead, harmless from & against all claims, losses, expenses included without limitation, attorney fees, security expenses, damage, environmental charges or fines arising out of or caused by the installation, removal, maintenance, occupancy, cleanup or use by Client, Client’s Guest(s) &/or Vendors &/or Arrowhead Manor & its Vendors &/or employees. In addition, Client acknowledges that Client and not Arrowhead maintains adequate insurance for this Event &/or any room rental. Client also agrees that it is the sole responsibility of this Client to obtain full General Liability Insurance coverage, including Liquor Liability Coverage and Insurance for their Event &/or Stay for $1,000,000 aggregate or more. Arrowhead must receive and approve a copy of insurance coverage within 180 days of Event, or within 1 (one) week of booking, whichever is sooner. Insurance Dec Page, must clearly name our group, as the additional insureds as follows: Arrowhead Manor/Castle Colorado/Marguerite and James Herb, &/or Assigns, ATIMA. 
  2. Arrowhead reserves the right to change the décor at Arrowhead in whatever ways it sees fit, so long as it is of a somewhat similar quality and style.  
  3. The main parking areas closest to the front door are reserved for Overnight Guest Room Parking & ADA parking only.  Parking will be pre-arranged, &/or valet-serviced for your party or event, please ask Arrowhead staff beforehand. Clients are required to assure that all Guests & Vendors are adhering to our parking rules. Client(s) agree(s) to be responsible for all costs/losses/expenses as they are incurred by Client &/or Client Guests, including but not limited to, Guests whose parking in the wrong areas and causing additional work to staff/Management of the Inn. 
  4. In Client’s communications with all of your Clients, Guests &/or anyone else attending or assisting in your Event or stay, please include directions to our facility (posted on the “directions” page at www.arrowheadmanor.com) as we are often too busy to answer phones to provide them to your Guest(s) on the day of Events. Inn staff & Management is busy during events & cannot always answer phones on those days. So PLEASE give directions to your party in your invitations.  
  5. Additional charges will be assessed for any extra cleanup, extra time, extra services &/or items requested or taken. Client agrees to pay these charges. *
  6. Client agrees to allow Arrowhead to correct any typos or errors in addition on any agreement at any time upon request.  
  7. Arrowhead Manor pricing is subject to change at any time until a contract &/or change order has been signed by both parties.  
  8. Client agrees that all Clients, and all of Client’s Guests and Vendors attending any event, party, or other or staying at Arrowhead agree to our prices, policies, & procedures listed both herein, and online at http://www.ArrowheadManor.com. *
  9. By receiving this notice, and booking with Arrowhead Manor, Event Space Rental &/or Multiple Room Rental Client(s) do/does hereby agree(s) to all policies listed herein. Client’s deposit acknowledges full agreement to all terms herein and those discussed even if a signature or contract agreement is not obtained.
  10. Client(s), by renting with Arrowhead Manor, Inc., do understand that Arrowhead Manor, Inc., is leasing space from other sources, and that Client(s) is/are subleasing the space(s) from Arrowhead. Client(s) assume(s) all liability & responsibility for Client’s Event &/or Stay both for Client(s) &/or Client’s Guests. Client(s) agree(s) to forever defend and hold Arrowhead Manor and it’s Agents or affiliates harmless for any & all losses, damages, costs &/or any charge or other related costs associated with Events, functions, or Overnight stays at Arrowhead.   
  11. It is Client’s responsibility to understand all Arrowhead charges and to ascertain that they have pre-arranged each with Arrowhead.  Any changes made to or service(s) added prior to, or at time of Event, and/or not agreed to, in writing, will be charged to Client(s) at Arrowhead’s current charges. Client(s) agree(s) to pay any & all of those charges.    
  12. By booking any stay &/or event with Arrowhead Manor I/We (as Client of Arrowhead Manor) understand and agree to all policies, rules and agreements listed herein and also at http://www.Arrowheadmanor.com.  Receipt of this notice is considered a Contract Agreement and all of the General Policies listed herein are hereby acknowledged & agreed to even if unsigned but services and/or stays or other or any part thereof is enjoyed or used by Client or any party related to Client or if space is held by Client for more than the required number of days as posted on our website for cancellations.  I/We understand & will pay, all fees, charges, damages, tax, gratuities & etc., as they are incurred at Arrowhead by & for ourselves, by & for our Guest(s), & by & for our Vendor(s), per the pricing agreed to in writing or if not pre approved in writing, as per Arrowhead’s most current pricing at the time such charges are incurred. We forever warrant & hold Arrowhead Manor harmless for any & all damages &/or charges related to such Event &/or stay at Arrowhead Manor & agree to the rental & use of Arrowhead Manor facilities, services &/or room(s) only as pre-approved by Arrowhead. I/We also agree that I/We, &/or our own Homeowner’s Insurance, &/or Event Insurance, will be solely liable to pay any & all damages, claims &/or losses suffered by ourselves, our Guest(s), our Vendor(s), &/or Arrowhead or it’s Vendors &.or it’s employees &/or staff in relation to our stay & /or Event, including those incurred for any services accepted &/or rendered by me/us, my/our Guest(s), &/or my/our Vendor(s) while anyone related to &/or in attendance of our Event(s) &/or room rental(s),  I/We agree to accept full responsibility &/or liability for such. I/We agree to inform all Guests &/or Vendor(s) in our party of all of the policies herein, & to obtain their agreement to such before each and every one of them ever sets foot or even drives onto Arrowhead property. Anyone not agreeing to all policies & procedures listed herein, will not attend any Event or Room Rental at Arrowhead. Any questions or concerns about Arrowhead policies and/or procedures &/or regulations &/or terms of service must be posed and worked out, in writing, prior to any stay &/or Event. To avoid any confusion, all of the below & above, plus any parties, services &/or events should always be priced & pre-approved by Arrowhead & Client(s) beforehand. All paragraphs explain some of the ways in which a Client may incur additional charges. Client should always discuss matters with Arrowhead Manor beforehand & get pre-approval of every event or stay detail beforehand or Client(s) agree(s) to pay any & all incurred charges. Further information can also be found at www.ArrowheadManor.com, or if unavailable there, by email, at Admin@arrowheadmanor.com
  13. If Client uses a non-preferred Vendor &/or Provider (Catering, Bartender, Musician, Spa Service Provider, DJ, Limo or Transportation Services, Photographer, etc.) such Vendor &/or Provider must be pre-approved, and Client does understand there is an additional charge which will be assessed. Client should ask beforehand.  
  14. Arrowhead Manor Photography disclosure:  All photography at Arrowhead must be prearranged and can be taken during ceremony and dressing time only in areas being rented (and ONLY when preapproved, in writing) unless otherwise agreed. Arrowhead will attempt to take non-professional digital photos, on some elopement/wedding packages, if agreed to, in writing, when no other Client or Guest Photographer is present. These are amateur (non-professional) and so the quality & quantity cannot be guaranteed and are done as a courtesy only. Clients are advised to use their own Client Photographer during event times.  Arrowhead photos will be posted to Arrowhead Photo Album website download site within 14-30 days of Event.. The use of a Non-Preferred or Client’s own Photographer is an extra fee, please ask for details.  Client and Client’s photographer will be responsible for any &/or all costs, space &/or time rental(s), and any &/or all damages &/or losses incurred as a result of Photography at Arrowhead. Client, Client’s Guests, Client’s Vendors, & /or any professional or non-professional Photographer or Videographer, agree never to post, publish or disseminate any photos of Arrowhead or Arrowhead Staff without Arrowhead pre-approval. Arrowhead Manor reserves rights of 1st refusal on & all rights to all photographs taken of, or at, Arrowhead &/or Arrowhead Staff and to prohibit, receive and enforce for any &all damages or losses and/or deny publication or promotion of any detrimental or altered photos.
  15. For events of 8 or more total Guests, a nonrefundable security deposit/check in the sum of $800.00 minimum may be required and held until after all event charges have been finalized. All events the deposits are nonrefundable unless otherwise written.
  16. Arrowhead Manor may sometimes supply tables and chairs for use during the event (with agreements in writing) with the understanding that the client is responsible for all setup and cleanup. If Arrowhead Manor staff is forced or asked to assist with setup or cleanup, an additional charge of $200.00 and up, based on $18.00 per hour per staff member, and $50 per hour per Manager, will be owed by Client. 
  17. Additional event time is billed (depending on the day, ask your planner) between $499.00 and $799.00 per hour (rounded up to the next ½ hour). The official event time begins upon the arrival of the first Guest and ends upon the departure of the last Guest (Guests currently checked in are excepted).  Most of the time, unless otherwise agreed to, in writing, Client’s guests should arrive no sooner than 15 minutes before the event time.  ASK!
  18. A service charge of 20% (before taxes) will be added to the final balance owed.
  19. On weddings of 12 or more, client may, with advance notice, provide their own music (CDs, MP3 player, etc.),  & is thus will be responsible for all music, CD, &/or track changes throughout the event. If Arrowhead Manor staff is asked to assist with music or music changes, at any time during the event, an additional fee of $100.00, plus any additional event time used, may be incurred.ASK!
  20. Event estimates provided prior to the event date do not include vendor taxes, vendor service charges, or vendor delivery charges. These charges will be added to the final balance owed.
  21. Arrowhead Manor will not absorb the cost if any vendors change and/or add to their prices between booking the event and the actual day of the event &/or if additional service attendants or cleanup are required at last minute by either the vendor or Arrowhead Manor. The Client is therefore responsible to pay any and all of any additional charges if incurred by Client or their party. 
  22. Rehearsals for large weddings may be available, if agreed to & are to be held three days before the event (e.g. Wednesday rehearsal, Saturday wedding) unless otherwise arranged with Arrowhead Manor consent. If the rehearsal is included in the package price (ask your coordinator), then the first hour of rehearsal time is included at no cost. Extra time is billed at $100 per hour billed in ¼ hour increments. Weddings for less than 30 people don’t include a rehearsal.  

I/We, the Client(s), also known as the Sub Leasing Party & Client, &/or Guest, do agree to all of the above & to all Arrowhead Terms & Procedures & Policies and will make sure anyone connected to our Event &/or Stay is also duly informed & agrees prior to the Event.   

All pricing & packages are based on the above and other service &/or Overnight Accommodations as described herein &/or on attachments only. Times are approximate based on Arrowhead discretion at time of service.  Actual timing may need to be changed by Arrowhead prior to or during the event if any changes are made or problems encountered.  Additional items such as additional time, valet parking, aisle runners, food &/or cake service, rose petals, alcoholic beverages, beverage service, water service, centerpieces, table settings &/or gifts, decorations, extra Clients, Vendors, and such other extras not listed, etc. are an additional charge.  Ask beforehand to avoid unwanted charges. Additional time is charged at posted per hour prices charged in half hour increments.  Sales tax & 20% gratuity will be applied to all event, food & drink costs.  Anything not filled in, or explained above, is not included &/or not yet priced out.  Client should review carefully to make sure Client understands everything including all abbreviations and that all included services and items are correct and price agreed before signing this agreement

I/We understand that we will also agree to the terms of service of the Catering Vendor Company, Cake & Floral Delivery Vendors &/or Providers, Bar & Bartending Service Provider, and DJ Provider as engaged by Arrowhead Manor, or ourselves and understand that that all pricing listed herein is subject to Vendor availability and pricing variances &/or changes.  I/We do agree to all pricing and agreements herein and to and any pricing changes that become necessary at time of the Event or due to changes we make before, as soon as they are charged.  We hereby agree that all fax signatures (or missed signatures but obvious agreement by actions of parties) on the behalf of Client are legal & binding.  I/We also agree to pay all charges related to this stay &/or event & all related Vendors &/or Providers.  Arrowhead is authorized to use the credit card(s) on file as all amounts become due, for all services rendered, or as they are discovered or billed.. This includes all final charges owed which may be charged by Arrowhead after the event.  I/We agree that if any part &/or portion of this contract is waived or deleted by Law or by Arrowhead, that all other agreements are still legal, valid, & binding.  I /We also agree to settle any disputes that ever arise between Arrowhead and myself/ourselves in Arrowhead Jurisdiction, Jefferson County Colorado.

I/we also agree that if we have received discounts over and above the normal pricing &/or requested any last minute changes to what was originally supposed to be a wedding/elopement package, that we agree that neither us, or our guests, will ever speak poorly of the Inn, the staff or the Management, in writing, or verbally.

I/We  we made do ALL agree to all of the terms herein and the following,  jointly, individually and severally.

I/We, and all guests who are in attendance here, and everyone related, have agreed, and do all agree, mutually, and severally, jointly and individually, ALL of us here at this event, that we will all, mutually severally, jointly and individually, forever indemnify and hold Arrowhead and its staff and management 100% not in any way liable for, and completely forever, in every way, hold and defend and indemnify Arrowhead harmless for, any and all losses, damages, costs, injuries, death, dismemberment, and/or any other thing, including legal, judicial, attorney, and even administration costs, as they might ever arise or occur, becuase of this event, whether at the event, before, during and/or even after this event, and/or becuase of this event and/or because of any person at this event or becuase of anyone or anything in any way related to and/or  involved in this event. I/we agree that all of us in attendance are all  mutually, severally, jointly and individually, agreeing to also be 100% responsible for and to self insure this event and each and every and any cost, loss, damage or other event or problem that may ever arise, occur or be  created because of it including but not limited to those listed herein.

 

I, we agree that Arrowhead may change and/or alter Terms of Service and pricing at any time.

 

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